Nexus Financial Services Limited
Applicant Portal

Track your application in one secure place.

Sign in with the email you applied with — or use your reference ticket and NRC — to see your progress, outstanding requirements, released funds and repayment schedule.

Live status

From submitted to approved and disbursed

Your documents

See what has been received and what is still outstanding

Repayments

Instalment dates, amounts and your balance

Or open with your reference ticket

Two details are required to open a file.

Your file is held securely on the Nexus Credit system. If you cannot find your reference ticket, message a loan officer on the official WhatsApp helpline.

Official WhatsApp support

+260 976 000 000 · Mon–Fri 08:00–17:00 · Sat 09:00–13:00 (CAT)

Outside business hours

Messages sent now are answered on the next working day. Include your reference number.

Chat on WhatsApp

Nexus Financial Services Limited will never ask for payment or advance upfront processing fees via personal phone numbers. Always verify through official channels.

Nexus Financial Services Limited will never ask for payment or advance upfront processing fees via personal phone numbers. Always verify through official channels.