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Applicant Portal

Track your application in one secure place.

Enter the reference ticket issued when you applied, together with the NRC number on the application, to see your progress and outstanding requirements.

Two details are required to open a file.

Your file is held securely on the Nexus Credit system. If you cannot find your reference ticket, message a loan officer on the official WhatsApp helpline.

Official WhatsApp support

+260 976 000 000 · Mon–Fri 08:00–17:00 · Sat 09:00–13:00 (CAT)

Outside business hours

Messages sent now are answered on the next working day. Include your reference number.

Chat on WhatsApp

Nexus Financial Services Limited will never ask for payment or advance upfront processing fees via personal phone numbers. Always verify through official channels.

Nexus Financial Services Limited will never ask for payment or advance upfront processing fees via personal phone numbers. Always verify through official channels.

Nexus Financial Services Limited